Authorised Economic Operator (AEO)
Malaysia is among the world's largest trading countries in the world and active participation by both Giant Organizations and Small & Medium Enterprises (SME) contributing to various sectors such as agriculture, manufacturing, electronic and information technology.
Speed and secure movement of goods, minimal documentation, minimal human intervention and predictability of customs processes are essential ingredients for the effectiveness of businesses that provides procurement, supply, distribution and marketing services on a global basis to the manufacturing and trading sector which implements the Just In Time inventory systems .The global trading system is vulnerable to terrorist exploitation that could severely damage and interrupt the supply chain and indirectly affect the entire global economy.
The Authorised Economic Operator or AEO is a concept introduced by the SAFE Framework of Standard referring to operators involved in the movement of goods along the international trade supply chain who have achieved the required security standards and are accredited by the member country. The AEO Scheme developed by Royal Malaysian Customs Department (RMCD) is based on a similar concept.
The AEO concept encourages electronic transactions for better security management in the supply chain. For smooth and seamless flow of trade, economic operators are encouraged to implement high security features based on international standards in their day-to-day management in all aspects of their business activity, amongst others includes manufacturing activities, movement of raw materials and finished goods, storage and warehousing and also ensuring secure conveyances and handling of goods. Economic Operators with high compliance level and high security management are encouraged to apply for the AEO scheme from RMCD.
The AEO Guidelines
The AEO Guidelines is to ensure that implementation of the AEO rules are based on SAFE Framework of Standards. This is the first step to understand the needs and eligibility of any potential economic operator before applying for this scheme.
Click to view: Information Guideline on AEO Program
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- Application
For The Status Of Authorised Economic Operator (AEO) |
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- Compliance
Checklist For Companies Applying As Authorised Economic Operator (AEO)
Accreditation |
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- Explanatory
Notes To Compliance Checklist For Authorised Economic Operator (AEO)
Applicants And Customs Auditors |
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- List Of Authorised
Economic Operator (AEO) Goods Attachment (Import/Export/Movement/Local Sales) |
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- List
Of Responsibilities Of Authorised Economic Operator (AEO) |
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- Bon
Am/General Bond |
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- AEO User Card Application |
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- AEO User Card Application
Form (Example) |
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- Application
For Activation/Cancellation AEO Card |
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- PIN
Advice Slip |
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- Process
To Issue Authorised Economic Operator Smart Card (AEO Smart Card) |
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- The
Process Of PIN Unblocking AEO Smart Card |
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- Permission
Request Slip (PRS) Sample |
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- Consolidated
Statement (CS) Sample |
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- Statement
On Duty/Tax Drawback/Refund Claims Under Section 16, 93 And 99, Customs Act
1967, Section 29 And 32, Sales Tax Act 1972 And Section 13, 19 And 19A,
Excise Act 1976 |
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- Security
Compliance Audit |
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- AEO
Process Flowchart |
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- Permission
Request Slip (PRS) Approval Process |
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- Physical
Release of Import Cargo (Road Mode) |
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- Physical
Release of Import Cargo Bangunan Sultan Iskandar, Johor Bahru (Road Mode) |
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- Physical
Release of Export Cargo At Station Sungai Tujuh, Miri Sarawak (Road Mode) |
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- Physical
Release of Cargo Movement From Free Zone To Public Bonded Warehouse |
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- Physical
Release of Cargo Movement |
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- Physical
Release of Import Cargo (Sea/Air Mode) |
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- Physical
Release of Export Cargo at Free Industrial Zone (Sea/Air Mode) |
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- Physical
Release of Cargo From Bonded Warehouse For Local Sales |
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- Physical
Release of Cargo From Licensed Manufacturing Warehouse (LMW) For Local Sales |
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- Preparation
of Consolidated Statement (CS) |
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- Duties/Taxes
Payment Process |
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- Duty/Tax
Refund/Drawback Claims Under Section 16, 93 And 99, Customs Act 1967 Section
29 And 32 Sales Tax Act 1972 And Section 13, 19 And 19A Excise Act 1976 |
How to apply
1. Potential
operators need to download Information Guideline on AEO
before applying for the AEO programme.
2. The second step is to complete
the Compliance Checklist as at Attachment 2. This is necessary for both Customs and the
individual economic operator to identify the level of security management
pertaining to the application for AEO status. Further explanation on fulfilling
the requirement of Compliance Checklist please refer to Explanatory Note (EN). Click
to view: Explanatory Note as Attachment 3
3. When
the operator is satisfied that he has a high level of security management, he
may complete the Application Form as Attachment 1 and
submit both the application form and the Compliance Checklist to RMCD
Headquarters.
4. The application
form and self assessment checklist must be forwarded to :
AEO
Secretariat,
Royal
Malaysian Customs (RMCD)
Trade
Facilitation and Industrial Section,
Customs
Division,
Level
4 North,
No.3, Persiaran Perdana, Presint 2,
62592 Putrajaya, Malaysia
LIST OF AEOs COMPANY
Please refer to LIST OF AEOs COMPANY for current approved AEO.
Contact point
For further information related to AEO please contact the appointed
1.
Tn Salleh bin Samuri
Senior Assistant Director Of Customs I
Royal Malaysian Customs Department
Trade Facilitation and Industrial Section,
Customs Division,
Level 4 North,
No.3, Persiaran Perdana, Presint 2,
62596 Putrajaya, Malaysia
Tel: +603 8882 2650
Email:
salleh.samuri@customs.gov.my
2.
Tn Mohd Syukri bin Ahmad
Senior Assistant Director of Customs II
Royal Malaysian Customs Department
Trade Facilitation and Industrial Section,
Customs Division,
Level 4 North,
No.3, Persiaran Perdana, Presint 2,
62596 Putrajaya, Malaysia
Tel: +603 8882 4812
Email:
syukri.ahmad@customs.gov.my
3.
Pn Kohila Rajaram
Assistant Director of Customs Department
Royal Malaysian Customs Department
Trade Facilitation and Industrial Section,
Customs Division,
Level 4 North,
No.3, Persiaran Perdana, Presint 2,
62596 Putrajaya, Malaysia
Tel :+603 8882 2749